Terms and Conditions
Last Updated: May 19, 2025
Please read all these terms and conditions and service agreement.
By placing an order/starting a trial/subscription, you agree to be bound by these terms and conditions, which form a legally binding agreement without the need for further confirmation. Please review them carefully to ensure they meet your expectations. If you have any questions or concerns, feel free to contact us at [email protected].
1.Application
1.1. These Terms and Conditions will apply to the purchase of the service by you (the Customer or you or subscriber). We are Human Design Technologies LTD (Bodygraph.com) a company registered in England and Wales under number 13963882 whose registered office is at 45 Osidge Lane, London,N14 5JL with the email address [email protected]; (the Supplier or us or we or Bodygraph.com).
1.2. These are the terms on which we sell all Services to you. Before commencing a free trial on the Bodygraph.com (the Website), you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your. You can only purchase the Services from the Website if you are eligible to enter into a contract and are at least 18 years old.
2. Interpretation
2.1. Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession;
2.2. Contract means the legally-binding agreement between you and us for the supply of the Bodygraph.com software services.
3. Services
3.1. Delivery Location means the Supplier’s premises or other location where the Services are to be supplied, as set out in the Order;
3.2.Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
3.3. Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order;
3.4. Order means the Customer’s subscription for the Services from the Supplier as submitted following the step by step process set out on the Website;
3.5. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;
3.6. Services means the services advertised on the Website, of the number and description set out in the Order;
3.7. Website means our website www.bodygraphchart.com on which the Services are advertised.
3.8. Project means clients one website or one desktop app, or one mobile app build using BodyGraphChart.com APIs
3.9. The description of the Services is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only.
3.10. In the case of Services made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
3.11. All Services which appear on the Website are subject to availability.
3.12. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
4.Personal information and Registration
4.1. When registering to use the Website you must set up a username (email address) and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.
4.2. We retain and use all information strictly under the Privacy Policy.
4.3. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.
5. Basis of Sale
5.1. The description of the Services in our website does not constitute a contractual offer to sell the Services. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
5.2. The Subscription initiation process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
5.3. A Contract will be formed for the Services ordered only when you receive an email from us confirming the Order (Subscription Confirmation). You must ensure that the Subscription Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Subscription Confirmation). You will receive the Subscription Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract, and before performance begins of any of the Services.
5.4. No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
5.5. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer.
6.Free Trial
6.1. To start Free Trial you have to submit your bank details. By starting a free trial, you agree to begin your Bodygraph.com subscription. If you do not wish to continue using Bodygraph.com after the trial period ends, it is your responsibility to cancel the subscription before the trial expires.
6.2. You will be not charged for firs 21 days.
6.3. After 21 days, you will be automatically charged based on your selected Plan.
6.4. You can cancel any time on your account page billing section.
7. Subscription fees and responsibilities
7.1. Customer/subscriber agrees to pay the Bodygraph.com Subscription fees at the rates displayed during the Subscription (sign up, start of the free trial) process. The following rules apply to the payments:
a) By subscribing to Bodygraph.com services, Customer acknowledges and agrees that Bodygraph.com is authorized to use the payment method provided at the sign up to collect subscription fees.
b) By subscribing to Bodygraph.com services Customer confirms that he/she holds the right to use provided payment method and that he/she is 18 years of age or older.
c) It is Customers responsibility to keep all information at the billing account up to date to ensure successful subscription payments. Customer can access and modify billing account information through the account settings and may change payment method at any time.
d) Bodygraph.com reserves the right to cancel the subscription in case of Customers failure to keep payment method up to date or maintain sufficient funds on the account. If an invoice remains unpaid for 21 days from the initial invoice issue date, the account will be canceled.
e) Bodygraph.com is not held liable for the loss of subscription discount entitlement, loss of business customers, interrupted services, or loss of revenue from related report sales if the Customers subscription is canceled and integration performance failed due to an outdated or expired Bodygraph.com subscription payment method, insufficient funds, or bank blockages (such as fraud filters).
7.2. In the event of any alterations to Bodygraph.com fees applicable to your subscription, Bodygraph.com will provide advance notification via email. If you disagree with these changes, you retain the right to cancel your subscription and discontinue the use of the service on or before the effective date. Failure to take this action will result in your payment information on file being charged according to the new fees thereafter. Please note that Bodygraph.com is not held liable for lost funds due to a failure to cancel, and no refunds will be issued.
8. Website Hosting
Our hosting services for Subscribers Website Builder. We strive to provide reliable and efficient hosting solutions to meet Subscribers needs. To ensure optimal performance for all our clients, we have established the following policy regarding website hosting:
8.1. Storage Allocation: Each Website Builder website hosting account is allocated 5GB of storage space. This space is intended for storing website files, databases, emails, and other associated data.
8.2. Monitoring Usage: We continuously monitor the storage usage of all hosting accounts to ensure fair resource allocation and prevent overcrowding on our servers.
8.3. Notification: If subscribers website’s storage usage approaches the allocated limit, we will notify subscriber via email. It’s essential to take action promptly to avoid any disruption to the website’s functionality.
Website Builder Agreement and terms can be found HERE.
9. API restrictions
9.1. You may not use a single API key for multiple use cases or applications, and you may not use multiple application API keys for the same use case or application.
9.2. You will NOT create any script or other automated tool that attempts to create multiple API Keys. You may not allow any third party to use your API Key for their own benefit.
9.3. You shall NOT:
a) use the Bodygraph.com APIs in any manner or for any purpose that violates any law or regulation, promotes illegal activities, violates third party rights or terms of service, violates any right of any person, including but not limited to intellectual property rights, rights of privacy, or rights of personality;
b) modify, adapt, alter, translate the API;
c) use the Bodygraph.com APIs to engage in spamming or other advertising or marketing activities that violate any applicable laws, regulations or generally-accepted advertising industry guidelines;
d) sell, lease, share, transfer, or sublicense the Bodygraph.com APIs, or access or access codes thereto, or derive income from the use or provision of the Bodygraph.com APIs, whether for direct commercial or monetary gain or otherwise, without BodyGraph.com’s prior, express, written permission;
e) constitutes excessive or abusive usage, or otherwise fails to comply or is inconsistent with any part of the Bodygraph.com API documentation, as determined by Bodygraph.com in its sole discretion;
f) otherwise exercise rights to the API except as expressly allowed by these Terms and Conditions;
g) reverse engineer or attempt to reconstruct, identify or discover any underlying ideas, underlying user interface techniques or algorithms related to the Bodygraph.com Service;
h) remove, obscure or alter any BodyGraph.com’s copyright notices, trademarks or other proprietary rights notices affixed to or contained within the API;
i) use the BodyGraph.com APIs in a product or service that competes with products or services offered by BodyGraph.com, without BodyGraph.com’s prior, express, written permission.
9.4. BodyGraph.com reserves the right to immediately suspend access to the API if you breach any terms of these Terms.
10. Your Content
10. 1. You Retain Ownership and Responsibility of Your Content.
10.2. You retain ownership of all of your intellectual property rights in your Content. “Content” means software (including machine images), data, text, audio, video or images, coaching offerings, and personal data uploaded, collected, posted, stored, displayed, distributed, or transmitted on or in connection with your account or your site. Bodygraph.com does not claim ownership over any of your Content. These Terms do not grant us any licenses or rights to your Content except for the limited rights needed for us to provide the Product to you, and as otherwise described in the Terms. Should any of your Content involve third party content, You agree that Bodygraph.com is not responsible in any way for such content and makes no representations or warranties as to such third party content.
11. User Content; Third Party Sites and Services
11.1. You are responsible for your own Content and the consequences of posting or publishing it.
11.2. You must ensure that you have all the rights and permissions needed to use that Content in connection with the Product.
11.3. Bodygraph.com is not responsible for any actions you take with respect to your Content, including sharing it publicly, and we assume no liability for your interactions with your users. Bodygraph.com reserves the right, but has no obligation, to monitor disputes between you and your users.
11.4. Bodygraph.com does not have an obligation to monitor or review any Content submitted to the Product nor do we pre-screen any Content.
11.5. We are not responsible for and do not necessarily hold the opinions expressed by our customers, users, content contributors, and third parties. You acknowledge that by providing you with the ability to view and post Content through our Product, Bodygraph.com is not undertaking any obligation or liability relating to the Content. We
a) do not pre-screen Content;
b) do not share or re-use your Content;
c) do not undertake or assume any duty to monitor our site for inappropriate or unlawful content; and
d) assume no responsibility or liability that may arise from a user’s Content, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. However, you acknowledge that, in order to ensure compliance with legal obligations, Bodygraph.com may review Content submitted to the Product to determine whether it is illegal or whether it violates these Terms, including our Acceptable Use Policy (such as when unlawful content is reported to us).
e) We have the sole discretion to modify, prevent access to, delete, or refuse to display Content that we believe violates law or these Terms. It is in our sole discretion to refuse or remove any Content from the Product or to refuse service to anyone for any reason at any time.
11.6. Third Party Resources. Bodygraph.com may from time to time recommend or provide you with access to third party software, applications, services, or websites for your consideration or use. These optional tools and integrations are made available to you as a convenience and your use of these third party providers is solely between you and the applicable provider.
11.7. We do not monitor or have any control over, and we make no claim, warranty or representation regarding any such third party offerings and we accept no responsibility for reviewing changes or updates to, or the quality, content, policies, nature, or reliability of, any such third party offerings. Your use of any optional third party offerings provided by our Product or a third party website is at your own risk and you expressly release Bodygraph.com from any all liability arising from your use of any third party website.
11.8. You acknowledge that Bodygraph.com has no control over such third party services and shall not be responsible or liable to you or anyone else arising from or relating to your use of optional third party services. Bodygraph.com does not guarantee the availability of such third party services and you acknowledge that Bodygraph.com may disable access to any third party service at any time in its sole discretion and without notice to you.
11.9. In some instances, Bodygraph.com may receive a revenue share for these third party providers. You should review such third party’s applicable terms and policies, including privacy and data gathering practices, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party. Trademarks and Content displayed in conjunction with the Product are the property of their respective owners.
11.10. If you install a third party service for use with the Product, (i) you represent that you have agreed to such third party’s terms and conditions and are subject to such terms and conditions; and (ii) you grant us permission to allow the applicable third party service provider to access your Content or other data and to take any other actions as required for the interoperation of the third party service with our Product. If you do not agree to abide by the applicable terms and conditions for any such third party integration, then you should not install or use such third party integrations with the Product.
11.11. Beta Services. From time to time, Bodygraph.com may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all customers (“Beta Services”). Beta Services may be subject to additional terms and conditions, which Bodygraph.com will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Bodygraph.com confidential information. When using our Beta Services, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Bodygraph.com’s prior written consent. Bodygraph.com makes no representations or warranties that the Beta Services will function. Bodygraph.com may discontinue the Beta Services at any time in its sole discretion. Bodygraph.com will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Bodygraph.com may change or not release a final or commercial version of a Beta Service at our sole discretion.
12.Delivery
12.1. We will provide the Services by the time or within the agreed period or, failing any agreement:
a) in the case of Services, within a reasonable time; and
b) without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
12.2. In any case, regardless of events beyond our control, if we do not deliver the Services on time, you can require us to reduce the Fees or charges by an appropriate amount (including the right to receive a refund for anything already paid above the reduced amount). The amount of the reduction can, where appropriate, be up to the full amount of the Fees or charges.
13.Right to cancel
13.1. Subject as stated in these Terms and Conditions, you can cancel this contract (Subscription) any time without giving any reason.
13.2. To cancel the Subscription, please cancel it on your Account page Billing Section or contact us via [email protected].
13.3. We must not begin the supply of a service (being part of the Services) before the end of the cancellation period unless you have made an express request for the service.
14.Discounts
14.1. Each Bodygraph Chart Discount code is subject to the specific terms and conditions stated below:
a) Discount code means a code that MUST be entered at the sign-up when you select Bodygraph Chart subscription plan.
b) Discount code cannot be applied to active subscriptions (post sign up, including trials).
c) Discount code cannot be combined with other offers and can only be redeemed once per customer unless otherwise stated.
d) Discount codes have no cash redemption value.
e) Bodygraph.com reserves the right to vary or discontinue the Discount code at any time.
f) Bodygraph.com shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any discounts, or any failure or inability of a customer to take advantage of a discount for any reason.
g) Customer will no longer be entitled to the discount that was previously applied to your account in case of cancelation and re-subscription at the later date.
15.Refund Policy
15.1. All Bodygraph.com digital products are non-refundable.
15.2. Bodygraph.com subscription begins on the date of the sign up, including any free trial period, regardless of when your first payment will be processed.
15.3. For new customers (first month of the subscription), we offer a full, no-questions-asked refund within 14 days after the completion of your 21-day free trial. Cancellations must be initiated, and requests submitted to [email protected], within 14 days after the free trial ends. Requests cannot be processed retroactively for past subscription periods.
15.4. For active monthly or annual BodyGraph.com subscriptions exceeding 14 days, refunds are not available.
15.5. Bodygraph.com is not responsible for accidental or unintended subscriptions, forgotten cancellations, or similar oversights. No refunds will be issued in such cases.
15.6. By starting a free trial, subscriber agrees to begin Bodygraph.com subscription. If subscriber does not wish to continue using Bodygraph.com after the trial period ends, it is subscribers responsibility to cancel the subscription before the trial expires.
15.7. In the event of account suspension or termination due to a violation of Bodygraph.com’s Terms and Conditions or Privacy Policy, the subscriber forfeits any right to a refund.
16.Payment for Services commenced during the cancellation period
16.1. We will supply the Services with reasonable skill and care.
16.2.In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our behalf, about us or about the Services, is a term of the Contract (which we must comply with) if you take it into account when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract. Anything you take into account is subject to anything that qualified it and was said or written to you by us or on behalf of us on the same occasion, and any change to it that has been expressly agreed between us (before entering this Contract or later).
17.Duration, termination and suspension
17.1. The Contract continues as long as it takes us to perform the Services.
17.2. Either you or we may terminate the Contract or suspend the Services at any time by a written notice of termination or suspension to the other if that other:
17.3. commits a serious breach, or series of breaches resulting in a serious breach, of the Contract and the breach either cannot be fixed or is not fixed within 30 days of the written notice; or
17.4. is subject to any step towards its bankruptcy or liquidation.
17. 5. On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.
18.Circumstances beyond the control of either party
18.1. In the event of any failure by a party because of something beyond its reasonable control
a) the party will advise the other party as soon as reasonably practicable; and
b) the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery (and the right to cancel below).
19.Communication Terms
19.1. All communications with Bodygraph.com, whether through email, chat, social media or any other platform, must be respectful and professional. Aggressive, abusive, or inappropriate language will not be tolerated. Any violation of this policy may result in the suspension or termination of your subscription.
19.2. All communications with Bodygraph.com are considered private and confidential. You are prohibited from taking screenshots or sharing any communication with third parties, on social media, or any other platform without prior written consent from Bodygraph.com. Any breach of this policy may result in legal action.
19.3. Any violation of this Communication terms may result in the suspension or termination of your subscription or legal action where applicable.
20. Copyright and Intellectual Property
20.1. All content, materials, and intellectual property on Bodygraph.com and related social media platforms, including but not limited to text, graphics, logos, images, videos (trainings, webinars, etc.), and software, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or display any content from Bodygraph.com without prior written permission from Bodygraph.com. Unauthorized use of copyrighted material may result in legal action.
20.2. Graphics, links, or screenshots from Bodygraph.com may only be used to recommend the platform to potential subscribers in a positive manner. Any use for commercial purposes, negative portrayal, illegal activities or in a manner inconsistent with Bodygraph.com’s brand and values is prohibited.
21. Excluding liability
21.1. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, we are not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to your business, trade, craft or profession which would not be suffered by a Consumer.
22.Governing law, jurisdiction and complaints
22.1. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
22.2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
22.3. Bodygraph.com aims to resolve any concerns or disputes promptly and professionally. If a dispute arises, subscribers are encouraged to contact us directly at [email protected] to seek a resolution. We will review the issue and aim to provide an appropriate response or solution within 5 business days.
