Secure Data Handling
Protecting personal information is important to us. This page explains how data is handled, stored, and protected when using our services, including chart generation, reports, and related tools.
1. Purpose of Data Collection
Certain information is required to generate charts, reports, and personalised insights. This may include:
- Name or identifier entered by the user
- Date of birth
- Time of birth
- Place of birth
- Account and subscription information
This information is collected solely for the purpose of generating requested charts, reports, analyses, and providing related services.
2. Secure Data Storage
- Data is stored on secure servers operated by trusted infrastructure providers.
- Access to systems is restricted to authorised personnel and service providers who require access to perform their duties.
- Reasonable technical and organisational measures are implemented to protect stored information.
3. Data Transmission Security
- Information transmitted between users and our systems is protected using industry-standard encryption technologies.
- Secure connections are used whenever personal information is submitted or accessed.
4. Chart and Report Data
Birth information submitted through our services is processed to generate charts, reports, interpretations, and related content requested by users.
- Generated charts and reports may be stored within the user’s account for future access.
- Users are responsible for obtaining appropriate consent before entering personal information belonging to another individual.
- Users may delete chart data where deletion functionality is available.
5. Access Control
- Only authorised users can access information stored within their accounts.
- Employees and contractors are granted access only when necessary to provide support, maintain systems, or fulfil operational requirements.
- Access permissions are regularly reviewed and managed.
6. Third-Party Services
We may use trusted third-party providers for hosting, payment processing, analytics, email delivery, customer support, and infrastructure services.
- Third-party providers are required to implement appropriate security measures.
- Only the minimum information necessary to perform their services is shared.
7. User Responsibilities
- Users are responsible for maintaining the confidentiality of their account credentials.
- Strong passwords and secure login practices are recommended.
- Users should not share account access with unauthorised individuals.
8. Data Retention
Personal information, charts, and reports are retained only for as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.
When data is no longer required, it will be securely deleted or anonymised where appropriate.
9. Data Requests
Users may request access to, correction of, or deletion of personal information, subject to applicable legal requirements and retention obligations.
Requests may be submitted using the contact details provided on our website.
10. Continuous Security Improvements
Security practices, infrastructure, and operational procedures are reviewed and improved on an ongoing basis to help protect user information and maintain service reliability.
11. Contact Information
If you have any questions regarding data security or the handling of personal information, please contact us at:
Birth Data & Chart Generation
Birth information entered into the platform is used exclusively for generating Human Design, Astrology, Relationship, Transit, Cycle, and related charts and reports requested by users.
We do not sell birth data, chart information, or report content to third parties. Information is processed solely for the purpose of providing chart generation and related services.